I had to reach out and see what was going on with my box before they would ship it then when I got it, it was missing half the stuff and then the third box, I just didn’t get not only that, but then they change their processing days to 15 days and after reaching out it’s been two days since they told me they will look into it, and I’ve heard nothing so now I’m requesting a refund it’s been a total of 21 days that they have had my money without sending me what I paid for.
Daily high club bongs full#
The first box I got was great got it in about five days the second box they waited exactly the 10 full days for processing. We hope your weekend only gets better from here :)
Please don't hesitate to reach out to us at any time. Again, we apologize for your frustration, it was never our intention to mislead you. Your place in queue might have been the reason why you received your order later than expected. We ship based on when you placed the order and many of our customers have an active subscription where an order is automatically placed right away. Our subscription boxes receive high demand, and we start shipping them in the middle of the month or when we are sold out of that month's boxes. Our support team are available via email, we do our best to get back to each and every question and concerns within 24 hours. But it seems you were unable to provide your info within the time limit imposed by TrustPilot. I requested more information from you in order to locate your order on our system and give a more specific response regarding the situation. Hi Raven, I'm sorry to hear that you had issues receiving your subscription box.
0 kommentar(er)
